Financial ServicesDesign · Posted January 24, 2025

UX Researcher

12-month contract to lead user research initiatives across mobile banking and wealth management products.

Compensation
$85K - $110K CAD
Location
Toronto, ON
Employment
Contract
Arrangement
Hybrid

What you'll own

  • Plan and conduct user research studies
  • Synthesize research findings into actionable insights
  • Present findings to product and design teams
  • Build and maintain research repository
  • Advocate for customer needs across the organization

What we're looking for

  • 3+ years of UX research experience
  • Experience with various research methodologies
  • Strong analytical and synthesis skills
  • Excellent presentation and communication abilities
  • Experience with research tools (UserTesting, Dovetail, etc.)

Bonus points

Not required — but they'll help you stand out.

  • Financial services or banking experience
  • Experience with accessibility research
  • Quantitative research skills

What's on offer

  • Competitive contract rate
  • Hybrid work flexibility
  • Potential for extension or conversion
  • Enterprise-level projects

The interview process

4 steps
  1. 1

    Screening

    Initial qualification

  2. 2

    Research Lead

    Methodology discussion

  3. 3

    Case Study

    Present past research project

  4. 4

    Team Meet

    Meet design and product partners